Functioning in Business
Radio English Course

Week One
September 15, 2004

Week One: Introductions

The Functioning in Business radio course will help you learn American business English through listening to business meetings and discussions and to interviews with American business people.

With your radio host, Elizabeth Moore, you will follow the story of an important business trip. You will listen to conversations which introduce vocabulary and expressions used to conduct business in English. You will also listen to Business Dialogs which present many kinds of business situations.

Our business and culture expert, Gary Engleton, will offer Culture Tips about American business culture. Gary will also focus on important language functions used in business and social situations.

 

Conversation: Meet Charles Blake

This week on Functioning in Business, you will meet Mr. Charles Blake. Mr. Blake works for International Robotics, a Chinese company that manufactures industrial robots. Mr. Blake's main responsibility is to export the company's industrial robots to North America.

Elizabeth Moore:

Please tell our listeners a little about yourself and your company.
Charles Blake: Well, I work for a Chinese company, International Robotics.
  Our head office is in Beijing, China.
Elizabeth: What does your company manufacture?
Mr. Blake: We manufacture industrial equipment and robots.
Elizabeth: What are the industrial robots used for?
Mr. Blake: They're used in the manufacturing process, for example in car manufacturing and in production of computer parts.

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Culture Tips with Gary Engleton

Elizabeth Moore:

Do Americans usually use their first name or last name in business?
Gary Engleton: Well, this is a difficult question.
  Not everyone feels the same about names.
Elizabeth: What do you prefer?
Gary: Personally, I always use my first name, but some Americans prefer to use their last names.
  To be safe, use the name that the other person gives you.
  I always say, "Please call me Gary."

If you have questions about American business and culture, write to gary@dyned.com.

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Business Dialog: Introductions

This conversation takes place at an industrial trade show. George Smith and Dennis Chang are meeting for the first time.

Listen to the dialog. Fill in the missing words.

Mr. Smith: Hello. Welcome to our booth.
Mr. Chang: Hello. My name is Dennis Chang.
  I'm the _______ _______ for Technology Solutions.
Mr. Smith: Nice to meet you, Mr. Chang.
Mr. Chang: Oh, please call me _______.
Mr. Smith: Okay, nice to meet you, Dennis.
  I'm George Smith.
Mr. Chang: Nice to meet you, George.
Mr. Smith: I'm the local sales _______ for Ace Electronics in Los Angeles.
  What can I do for you?
Mr. Chang: My company distributes hardware and _______ in the Eastern United States.
  Can you give me some information about your products?
Mr. Smith: Sure. Here are some brochures.
Mr. Chang: Thanks.

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Language Function: Introducing Yourself

Functioning in Business will teach you about language functions, such as requests, suggestions, and so on. This week's lessons focus on Introducing Yourself.

When you meet someone for the first time, you tell them your name. In business situations, you also say the name of your company. Here are some examples of business introductions:

  Hello. My name is Dennis Chang.
 

I'm the sales manager for Technology Solutions.

   
  Hi, I'm George Smith.
  I'm the sales representative for Ace Electronics.

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The Functioning in Business radio course is based on DynEd's Functioning in Business courseware and the Functioning in Business textbook, by P. Lance Knowles and Francis Bailey, published by Longman.

For more information about DynEd courseware, contact sales@dyned.com.

If you have any questions or comments,write to elizabeth@dyned.com.

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